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Hi Team,

I encountered an issue where a newly added picklist value to the 'Subject' field on the Task object was not appearing when trying to create a new Task directly from the Activity timeline (specifically the Chatter/Feed component) on related records such as Case, Contact, Lead, and Account.

My troubleshooting steps included:

  1. Navigating to Setup > Object Manager > Task > Fields & Relationships > Subject.
  2. Clicking 'Edit' next to the 'Subject' field.
  3. Adding a new picklist value to the existing list.
  4. Ensuring the new value was active and visible on relevant profiles in the picklist value set itself.

Despite these actions, the new Subject picklist value was not available in the dropdown when creating a Task within the Activity timeline's Chatter component in record page on related records. The previously existing values were there, but my new one was missing.

Has anyone faced this specific behavior? I'm sharing my solution below to help others, but curious if this is a common oversight!

Keywords for Question:

Task Subject Picklist, Activity Timeline, Feed Component, Case, Contact, Lead, Account, Object Manager, Picklist Value Not Showing, Task Creation, Lightning Experience, Salesforce. 

 

#Salesforce Developer  #Sales Cloud  #Salesforce Admin  #Create A Case  #Tasks  #Task Management  #Case Feed  #Case Feeds  #Chatter

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Hi team ,  

 

Need help . when i am trying to use the 'output' node in recipe and using operation 'append' and write to 'existing dataset' - i am getting following error only when i am clicking '

save and run' button . I do not see any issue when i click 'save

' button. 

 

I am using '

OpptyData' as source dataset in 'Input' node and looking for to get it snapshotted in an existing snapshot dataset called 'Recipe_SnapshotDS5

' on 'Output' 

#Tableau CRM #CRM Analytics

 

Error: 

Failed to retrieve edgemart by its alias, "Recipe_SnapshotDS5".

 

 

 

 

error while using recipe's append existing dataset on output node

 

 

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1 answer
  1. Today, 6:05 AM

    Hi ,  

     

    Please check below to see if there are any agents with the same API name. 

    If it exists, try changing the API name.

     

     Goto setup --> Agentforce Agents  

     

     

     

    Hi , Please check below to see if there are any agents with the same API name. If it exists, try changing the API name.

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1 answer
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エージェントをテストするまできました。 

 

メモ: CC サービスエージェントがオプションとして表示されない場合は、Agentforce Builder に戻って CC サービスエージェントが有効になっていることを確認してください。 

 

はどのように行えばいいでしょうか。ここでstuckしてます。。。 

 

#Trailhead Challenges

3 answers
  1. Today, 5:11 AM

    @MiHyang Hwang さん 

     

     設定 --> Agentforce Agents でエージェントの一覧が表示されます 

     

      CC サービスエージェントを選んでビルダーを開けば、右上に有効化ボタンがあると思います

    さん 設定 --> Agentforce Agents でエージェントの一覧が表示されます CC サービスエージェントを選んでビルダーを開けば、右上に有効化ボタンがあると思います

     

    image.png

     

     

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Challenge not yet complete in developer2@dem.com

We can’t find a user with ‘Salesforce’ selected in the License field. my salesforce licence is 0 so i cant go for further processso please help me go for the next process 

  

 

#Trailhead Challenges

3 answers
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 Hello,  

We are trying to do an insert/update with an initial load of 1 million records and the rest of the time in the worst case about 100k to an external object _dlm using Batch with a start of type Iterable. The problem is that we jump the limit of records, and to be of type Iterable also we find a series of limitations, we have tried the use of query offset, several executions on range of creation date or also the Apex Cursors that also jumps us the error of incopatibilidad. 

If someone has some idea of at least towards which direction I have to take this development would be of great help.  

Thanks

3 answers
  1. Today, 5:52 AM

    Hi Peng,

    This is a common challenge with large volumes. A few things to keep in mind:

    What's going wrong:

    • Using Iterable with over 1M records can easily hit governor limits (SOQL rows, heap size, etc.).
    • OFFSET and Apex cursors don’t scale well — they’re not designed for big loads.
    • External objects like _dlm have their own limitations in Apex.

    What you can do:

    1. Try switching to Database.QueryLocator — it’s more efficient for large data sets.
    2. Break your data into chunks using indexed fields (like CreatedDate) or ID ranges.
    3. If needed, run multiple batch jobs in sequence to handle smaller sets.
    4. Avoid OFFSET — it’s not reliable for high-volume processing.
    5. If _dlm is an external object, consider using middleware (like MuleSoft or Data Loader) for the initial load.

    Quick question: can _dlm data be synced into a custom object temporarily? That might open up more options 

     

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Hello dear community,  

 

I have another question. We have build a recipe and based on it a table widget on the dashboard, which shows all the files attached to a specific object ( in settings showing one of the columns with URL as an image). Question: any OOO solution to download those files from Dashboard? I know, it is possible to download a dashboard / widget itself as CSV or image, but the attached files? Or we have to go for a custom logic here? 

Thank you. 

3 answers
  1. Today, 5:51 AM

    Hi, there’s no out-of-the-box (ooo) solution in crm analytics (tableau crm) to download files (like contentdocument or attachments) directly from a dashboard widget. the url or image preview can be shown, but actual file download isn’t supported natively.

    what's happening:

    when you show a file link or image in a dashboard (like from contentversion.contenturl), it’s just displaying the url — crm analytics can’t handle the download action because it doesn’t process file auth or content delivery in that way.

    options you have:

    1. clickable file urls
    • if your recipe includes contentversion.contentdownloadurl, you can show that as a column.
    • users can right-click or click to download, depending on browser settings.
    • works for individual downloads, but no bulk support.
    1.      custom lightning web component (lwc)
    • build an lwc that lists files for the selected object.
    • it can use apex to query contentdocumentlink, contentversion, etc.
    • this lwc can be embedded in a lightning app page or analytics+ dashboard.
    • users can click a download icon to fetch the file.
    1. launch flow or apex via dashboard action
    • on click or selection in the dashboard, trigger a flow or apex class that retrieves the file.
    • you can pass record id or file id using a dashboard binding.
    1. redirect to a standard file-related list or page
    • link out of the dashboard to a standard lightning record page or files tab.
    • less integrated, but useful if dashboard isn’t the right place for file handling.

     

    go for a small custom lwc with a download button, especially if your users need to work with multiple files. this will give you the best control and usability.

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Opening scratch orgs on a ultrawide QHD (3440x1440) or bigger screens make any browser freeze and crash the tab after a couple of seconds. Can anybody confirm or rule out this issue? 

 

Why does any browser freeze/crash when opening any scratch org on a 3440x1440 or biggger monitor?

1 answer
  1. Today, 5:51 AM

    Hi Giuseppe,

    Yes, this issue can happen — and it’s not just Salesforce or scratch orgs, but often due to browser and GPU load on ultrawide monitors.

    Why It Happens:

    • High GPU usage at 3440×1440+ strains the browser.
    • Hardware acceleration can cause crashes on big screens.
    • Not Salesforce-specific — other web apps show similar behavior.

    What to Try:

    1. Disable hardware acceleration in your browser (Chrome > Settings > System).
    2. Try another browser like Firefox or Edge.
    3. Update GPU drivers — outdated ones often cause freezes.
    4. Check extensions — some may conflict at higher resolutions.

    Quick Questions:

    • Is this only with scratch orgs?
    • What browser and GPU are you using?
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