Einstein Activity Capture. Thank you but the problem has now been resolved.
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Jul 1, 5:13 AM
Hi Team,
I was taking my salesforce data cloud consultant examination on 19th Oct, 2023. After 1 hour of taking the test, I got a warning on the screen with no mention about any specific details. My test got resumed. After a minute or so the examiner asked me to show the surrounding ( the walls, desk etc ) . I followed their instructions and showed them the whole room. I had a couple of necessary items on my desk like the pen stand, water bottle, and Government ID cards for verification purposes, and there was a TV behind me on the wall even does not even operate. They suspended my test without stating any clear reasons by just mentioning that I will get mail from the support team on further steps which I haven't received yet and it's been over 10 days.
I myself reached out to Kryterion support team, and they reverted back with the following message.
Kryterion support: Your exam has been suspended. We are unable to effectively and properly proctor your exam due to your failure to meet certain behavioral or environmental requirements identified by the test sponsor. You have been alerted of behaviors or testing environment infractions that inhibit effective proctoring and you have acknowledged these alerts. The permissible limit of alerts set by the test sponsor has been reached. For this reason, you may not continue your exam. Your responses received up to this point will be reviewed or submitted and your test sponsor will notify you of the final results, if applicable.
It is very sad to see the above response as there was just 1 warning from support guy and that too it was not clear.
I have already opened a case with the trailhead support team. Case no. #01053638 but no response yet.
I have given other certification exams ( google cert examinations to be more specific ) through the same test partner i.e Kryterion. And I have never faced such an issue before. The environment check is usually done before the start of examination along with Identity check ( checking the govt issued ID card ) and the same were mentioned in the video that is played before the launch of examination. All of this ID card checking, room/environment checking didn't happen prior to the start of examination. This ideally shouldn't happen because checking the environment in middle of taking test simply breaks the flow and concentration of one taking the test.
Getting this certification is really important for me for my job and career as I am going to embark on a new journey with salesforce. I have put my heart and soul in the preparation. Getting kicked out in the middle of taking test without proper response and that too when I have already answered all the questions is really disheartening.
I sincerely request the team to look into my case and suggest further steps to reschedule my exam at the earliest possible.
Hoping to hear back soon.
Thanks and regards,
K. Sumanvita
SpringML( Salesforce partner company )
@* Trailhead Official * @Praveen Biyani (Support) @Kermit Del Rosario @Bhavin Patel @Ramu Goud Sunkari (Support) @Salesforce Support @Certification Exam Resources @Salesforce Trailhead @Nikitha Gottumukkala (Support)
Mohit Kumar Agarwal (Dell Technologies) Forum Ambassador
Nov 7, 2023, 1:28 AM Please be patient certification support team will definitely get back to you, it might take time. Once, I also faced similar issue and raised a case that time it took around 20-25 days I guess. In most of the cases they'll provide a voucher to reschedule exam or it'll get reschedule by them. Don't worry.
Well, I trying to archive records in Owbackup, but when I run my politic I always get this error: "Root object of type EmailMessage with Id ..... will not be archived because archive operation failed to read the following children: ["Error in fetching sobject with type ContentDocumentHistory...]"
I have activated these permission on my profile:
App Permissions:
System Permissions
But i still can't fix it. ¿Somebody know what permission need?
Today, 11:16 AM Hi,
Was this issue ultimately resolved by OwnData or Salesforce? I'm experiencing a similar problem, but haven’t seen a resolution from either team yet.
Additionally, I’m unable to find the
“Enable 'Delete From Field History'”permission in the system permissions. It doesn’t show up in the search or in any permission sets I’ve checked. Has anyone else encountered this?
Thanks in advance!
Is there a way to pull in prospect activities (from Account Engagement) into a B2BMA dashboard?
Or to look at prospect/visitor web traffic with a B2BMA dashboard or Salesforce report
François Perret (Bamsoo) Forum Ambassador
Jan 4, 2024, 12:14 PM Hi Amber,
B2BMA has an optional Dataset, called "Prospect and Activity" which gathers engagement data at a single place. You can create a Lens out of it and add it in a Dashboard, which you can embed wherever you wish.
Hope this helps 😎
#SharingIsLearning #AccountEngagement
François.
PS : In order other Trailblazers searching for the same answer to be pointed directly to it, please do not forget to elect a “Best Answer”.
Hi Trailblazers,
I'm currently working on the "Bring External Data into the Contact Page Layout" challenge, which is part of the "Become an Agentblazer Champion"
trail
.
I'm stuck at Step 6 in the "Connect Data Cloud and CRM with Enrichment" section. The step instructs to:
However, I am unable to see "ExternalReservation" as an option in the Data Cloud Related List dropdown. I've verified the previous steps, and I believe I've configured the data model and mappings correctly.
Has anyone else encountered this issue? Is there something specific I need to check to make "ExternalReservation" appear in the related list?
Thanks in advance for your help!
#Agentforce
Today, 11:14 AM I'm a member of the Trailhead Help team, we are glad that your issue was resolved. kindly mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.
Today, 11:13 AM I am from the Trailhead help team. We see that you have completed the '
Connect Data Cloud to Agentforce and Prompt Builder' Project. kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.Thank you!
In project
Customize a Salesforce Object > Create Validation Rules
I followed all the steps and still get an error message: "An unexpected error occurred while inserting Account records and we couldn't check your work. Make sure the validation rule error message is correct, and that account records can be inserted in this org, then click "Check Challenge" again. "
#Trailhead Challenges
Today, 11:12 AM I am from the Trailhead help team. We see that you have completed the 'Customize a Salesforce Object' Project. kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.
Thank you!
Today, 11:10 AM HI @22501A05C4 NEHA SAI CHOWDARY MULPURI
I'm a member of the Trailhead Help team, Could you please confirm if you have signed up for the special development org required to complete the Data Security module? If not, to proceed with completing the module, we kindly ask that you sign up for this specific dev org by visiting the link below. This org includes the necessary features and access to successfully complete the module:
https://trailhead.salesforce.com/promo/orgs/data-security
Thank you!
Today, 11:08 AM HI @Sagar Gupta
I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit.
Thank you!
++TrailheadHelpFollowUp