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Hello dear community,  

I have another requirement to fetch all files (they have PNG-Format), attached to all records on a specific object. Now, I know that it is tricky to get Content Document ID and Linked Entity ID field on it. Any workarounds? I saw in the porst from some time ago, it s possible to use SOQL query, but specif IDs to be part of it. Is it still the case? In my case I need to query all files attached to the records on that object, and there are tones of them. Or a workaround would be to put a custom field and let it fill by a trigger whenever a file is uploaded, so that in CRMA I can query in recipe content version ID / content document with record link on it?  Thank you. 

Hello all!    Maybe I've lost my mind, but at some point, didn't Sales Cloud Customizable Campaign Influence include the First Touch, Last Touch and Even Distribution models out of the box?  I've used the even distribution model a few times, and I'm sure it was without the availability of Account Engagement.      I'd really appreciate it if someone set me straight.    Thanks in advance!!   

@* Sales Cloud - Best Practices * @* Sales Cloud - Getting Started * 

My dlrs is configured correctly and the apex trigger is deployed. There are no validations or other rollups blocking this field. Any suggestions?  

Hi,

I am here to know about oodo module that will work offline for my small enterprise. I have small enterprise for which I need odoo offline module that will manage stock and customers effectively. If anyone have knowledge about it then kindly share it with me. I will me very thankful to you.

Regards: William John

I received an email from Salesforce with this message: 

Your dashboard subscription to 'Sales Dashboard' has been interrupted. Here's why:

• You lost access to the dashboard. Ask the dashboard owner for access.

If your subscription has other recipients, then nobody receives the dashboard until you restart the subscription. 

I already reported this to the Salesforce Support but they were not able to suggest me a solution, they could not tell me what is the cause of such message. That is why I hopefully can find help here.  

I found in the Help documentation the enablement of "Enhanced report" or something like that but that is already enabled, so I don't know what else to do, is this critical? what should I do to continue the subscription? 

The Legacy Chat banner is showing for end users and raising necessary questions.  

I have checked the Lightning page layout and it's visible there also as below. 

Can we remove or hide this from the end users? 

I am working with a Salesforce B2B eCommerce system where the email address is the login credential for the web shop. In some cases, customers register with one email address, place an order, and then months later, they may register again, but with a different email. 

This means a contact could potentially have multiple email addresses. However, in Salesforce, only one email address is allowed per contact. As a result, the inside sales agent just updates the existing email to the new one.

However, this is rejected by the eCommerce system, as it doesn’t allow changing the email of an existing user or merging users.

Has anyone had experience managing multiple email addresses for the same contact in such situations? How have you resolved this challenge in Salesforce and with the eCommerce system?

I had deployed CRM Analytics Dashboard form UAT to Production using Wave dashboard metadata but the table headers were reset to count of rows etc. and I had to rename them manually. Can someone please provide solution to this I face this in every time I deploy a dashboard.

Hello Team, Getting below error when trying to do verify step  ---> 'Verify step to earn 100 points

' 

We can’t find the Create Experience Session Booking action. Make sure it has been created and has an API Name of 'Create_Experience_Session_Booking'. 

I'm able to book the session also in coral clouds site by using agent.