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#Trailhead Challenges

In the Give Service Reps Access to Einstein Classification Apps article, it reads: 

Select Einstein Case Classification User or Einstein Case Wrap-Up User. These standard permission sets are already created for you.

My question is: what exactly do these licenses open up access for? I believe, if the model is set up to automatically populate values, users don't need any license to see these values. I assume that the license is needed to build a model, and then to see the Case Classification and Case Wrap-Up components on the Case page. 

I'm not finding Google Info custom list button in Page Layouts in Contact Layout, though I've configured 'Google Info' button correctly. 

Please can anybody help me to figure out the issue. 

#Trailhead Challenges

We have years of bad data in our marketing cloud. Although I am not part of the department and have little knowledge here, I have been tasked with cleaning up the subscriber list.  

Currently it is obvious that contacts that were deleted during a merge are still in there. That seems to be the easiest place for me to start a clean up. Is there a good trail or article for this?

Hello everyone,

I am trying to convert an image/public URL to Base64 in Salesforce, but it returns the content type as text/html, which is causing an issue — the generated code does not display the image because the extension is text/html.

Is there a way to handle this situation so that the correct content type (e.g., image/jpeg, image/png) is returned instead of text/html? 

I am trying to make use of the "Send List Emails" functionality.  

It is working fine in Leads and Contacts.  

However I need it to be available under Program Cohorts  and Program Engagements.  

Specifically to be able to select a Cohort and email to participants. I have now discovered that this feature is only available in standard objects whereas i want to make this possible from Program Cohorts  and Program Engagements which are custom objects. 

So i am looking for the simplest solution that can be built within Salesforce to address this issue. 

We are a small organisation with simple requirements to send emails to a number of people. 

Any help would be greatly appreciated.

#Nonprofit

Hello, 

I have a question about Document Builder. I created a template (on Work Order object) and I would like to display the completed/uncompleted Work Steps on the document. 

I added the Related Record Table component with the following information : 

- Parent Record : Work Order 

- Related entity : Work Steps (Work Order ID) 

- I've selected two fields to display 

When I generate the Service Report on Field Service Mobile App, this section doesn't appear. What am I missing ? 

Thank you 

I can't seem to continue to this module https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_objects?trail_id=force_com_admin_intermediate

I already recreated a playground but still can't find the Recruiting/Recruiter app. 

I can't find the Recruiter/Recruiting app it keeps mentioning. Is there a pre-requisite before I can complete this module? 

Thanks for your help. 

Just a quick question for the "Save and Debug" section of the "Build Record-Triggered Flows Guide." 

The debug did work just fine for me, in that it shows the dark blue line. But as a for future reference, I was wondering if I was supposed to delete all the information in all the other fields other than "Closed Won" and "250000" before debugging? The instructions weren't 100% clear on that, and I wasnt able to find this specific question that may have been answered elsewhere.  

So in the future, when I run the Debug, do I clear out all the other fields that aren't part of the criteria for creating a new record? Or is all that other information also necessary?